Top Service Advisor Moves Seats on the Bus with Anje Clay

There is a business analogy about your business is like a bus and the seats are different roles in your business. Making sure your team is on the right seats or roles is of course CRITICAL to the success of both the employee and the business. What happens when an employee needs to move seats? How do you navigate this change? In this episode guest, Anje Clay will share her story about this very situation and how she and her shop handled the transition well.